All case studies

Healthcare

Mediqore Patient Portal

A patient portal and clinic console with appointment scheduling, reports and WhatsApp reminders.

No-show rate
-38%
Calls deflected
6.2k/mo
Clinics onboarded
17

The challenge

A multi-clinic group had a 28% no-show rate and phone lines saturated with appointment calls.

Our approach

  • Designed an accessible patient portal for booking, rescheduling and report access.
  • Automated multilingual WhatsApp reminders and confirmations.
  • Built a clinic console with doctor calendars and capacity planning.
  • Implemented role-based access and encrypted document storage.

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